Freelance Start Customer Support

Accessing Your Course Materials

When you made your purchase you should have received an email containing access information for Freelance Start. This email includes a link that you can use to set your account password.

If you did not receive this email or your receipt please:

#1. Check your spam folder to make sure that it did not end up there. Gmail users: check the "Promotions tab" of your inbox.

#2. If you still cannot find the access email please contact We will gladly help you out!

Contacting Customer Support

For assistance in accessing your Freelance Start account, updating your payment details, or any other help with your Freelance Start account please email

You will receive a response as soon as humanly possible, and generally within 1-2 business days.

Course-Related Questions

If you have any questions about the course material itself, please post this in the private community. If you have purchased the Premium option, you are also welcome and encouraged to attend office hours!